Last Updated: January 2026
At TravelWhiz (https://travelwhizlk.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our travel services.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
Who We Are
TravelWhiz is a Sri Lanka based tour operator providing private tours, customized travel packages, transport services, and local travel experiences across Sri Lanka.
Information We Collect
a) Personal Information
• Full name
• Email address
• Phone number (WhatsApp / mobile)
• Nationality
• Travel dates and preferences
b) Booking & Travel Details
• Tour selections
• Accommodation preferences
• Number of travelers
• Special requests
c) Technical Information
• IP address
• Pages visited on our website
How We Collect Information
We collect information when you:
• Fill out inquiry or booking forms
• Contact us via email, WhatsApp, or phone
• Subscribe to updates or promotions
• Browse our website (cookies & analytics)
How We Use Your Information
Your information is used to:
• Respond to inquiries and provide quotations
• Process and manage bookings
• Customize travel experiences
• Communicate updates or changes
• Improve website performance and services
• Comply with legal and regulatory requirements
👉 We do not sell or rent your personal data to third parties.
Cookies & Tracking Technologies
TravelWhiz uses cookies to:
• Improve website functionality
• Analyze visitor behavior
• Enhance user experience
You can disable cookies through your browser settings. However, some website features may not function properly.
Sharing of Information
We may share limited information with:
• Hotels, drivers, guides, and activity providers (only as required to deliver services)
• Legal or government authorities if required by law
All partners are required to handle your data responsibly.
Data Security
We implement reasonable technical and organizational measures to protect your personal data against:
• Unauthorized access
• Loss or misuse
• Disclosure or alteration
However, no online transmission is 100% secure and absolute security cannot be guaranteed.
Data Retention
We retain personal information only for as long as necessary to:
• Fulfill travel services
• Comply with legal obligations
• Resolve disputes
Once no longer required, data is securely deleted.
Your Rights (GDPR & International Users)
You have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time
To exercise your rights, please contact us using the details below.
Third Party Links
Our website may contain links to third party websites. TravelWhiz is not responsible for the privacy practices or content of external sites.
Children’s Privacy
TravelWhiz does not knowingly collect personal information from children under the age of 16. If such data is discovered, it will be removed promptly.
Changes to This Privacy Policy
TravelWhiz reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.
Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
TravelWhiz
Email: travelwhizofficial@gmail.com
Call or Whatsapp: +94743556575